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Workstation Requirements - Read Before Starting Course

The NWCG National Fire Academy (NFA) Online learning management system is an HTML 5 environment in which JavaScript communications is totally dependent on the user's browser capability.  If your progress does not track it is due to incorrect browser settings or an incompatible browser.

Helpful Tip:If you do not receive a "green" check mark to the left of the module name on the Course Content screen when completing a module, then your browser is not configured correctly or you are using an incompatible browser.  At that point do not proceed until you have correctly configured the IE browser. Browser settings are normally ​accomplished at the user level.  If you work for an agency you may have to contact your agency's IT Department for assistance in configuring the browser to access the online training.

NWCG Online courses are programmed in Flash and require browsers to be configured to run Flash content.

Flash Player Help 

Internet Explorer Browser settings  (If using Microsoft Edge, Chrome or Safari you will need to switch to Internet Explorer or Firefox)

  • The browser must be set to allow pop-ups  from NFA Online.
  • The browser must be set to "compatibility view settings" for NFA Online.
  • (Note: USFS and BLM this setting is already globally set by your agency.) The NFA Online must be set as a IE Trusted Site in order for the NWCG online course to launch and track correctly.

How to enable JavaScript in your browser

Plug-Ins that need to be installed:

Mac Users:
The following has been reported as the required software and plugins needed to access the online training using a Mac OS X.  If your progress does not track while accessing the online training on a Mac, you will need to switch to a Windows PC that is correctly configured:

  • Lion OS X (10.7) or later (Note: earlier MAC OS versions are NOT compatible!)
  • Firefox Browser
  • Flash Player for OS X - Current Version - Adobe Reader for OS X - Current Version

Note:  It may be helpful to print this page to use as a reference if you run into problems with your online course work not tracking.

Click to Acknowledge and Start Online Training